Responsabilidades e atribuições
Come work for a large global financial and insurance products company!
This is your chance !!
Start a successful career in a renowned company in the international market!
Great opportunity!
Global insurance and asset management company seeks a responsible, organized, dynamic and team-oriented person
- This role previously supported traditional Cisco IP telephony engineering and system design
- Following migration from Cisco to Content Guru, the position has shifted to Verint PCI compliance and onboarding work, with occasional legacy Cisco telephony coverage during the transition
- As the environment continues moving away from traditional Cisco telephony, the role is expected to concentrate increasingly on Content Guru support
- Business Context and Key Challenges:
- Supports telephony environment as it transitions from Cisco IP telephony to Content
- Guru, with a near-term focus on Verint compliance and onboarding
- First 3–6 months: drive Verint
- PCI compliance activities and onboarding, provide occasional Cisco telephony
- engineering coverage, and begin building Content Guru support capability
- Key priorities: Verint PCI
- compliance and onboarding, ramping Content Guru support, and winding down
- traditional Cisco telephony engineering scope
- Key Responsibilities:
- Lead Verint PCI compliance
- activities for the US telephony/recording environment, including configuration,
- validation, and audit readiness
- Manage Verint onboarding for
- new sites, systems, and users as part of the compliance program
- Provide occasional Cisco IP
- telephony engineering and system design coverage during the Cisco-to-Content
- Guru transition
- Build up Content Guru platform
- support and engineering capability as the environment shifts away from Cisco
- telephony
- Design, test, and validate PCI
- DSS controls across recording and IVR platforms
- Partner with compliance and
- security teams to document and remediate PCI-related findings
- Provide technical guidance on
- telephony architecture decisions through the multi-platform transition period
